Daraz Pala's Terms & Conditions — Complete Guide

Please read these terms and conditions carefully before using the Daraz Pala website and services. By creating an account, using the platform, or participating in any form of betting activity on Daraz Pala, you are deemed to have accepted these terms and conditions.

These terms and conditions form a legally binding agreement between Daraz Pala and the user of the platform. If any section is unclear, please reach out to our support team — we're ready to answer all your questions.

Daraz Pala reserves the right to update these Terms & Conditions at any time. Continued use of the platform following any changes will be deemed acceptance of the revised terms.

To open an account with Daraz Pala, the following conditions must be met:

• You must be at least 18 years old — this is strictly verified
• Each individual may register only one account; multiple accounts are not permitted
• Accurate and truthful information must be provided at the time of registration
• Identity verification is required using a valid national ID card or passport
• A valid Bangladeshi mobile number is required
• Users are solely responsible for keeping their account credentials confidential

Daraz Pala may request additional verification documents at any time. Withdrawals may be placed on hold until verification is complete. Accounts opened with false information will be suspended immediately, and any remaining balance may be forfeited.

Daraz Pala offers a variety of bonuses and rewards. Each bonus comes with specific conditions that must be fulfilled:

• The Welcome Bonus is exclusively available to new members making their first deposit
• A rollover requirement (typically 5x–10x) must be completed before bonus funds can be withdrawn
• Multiple bonus claims from the same household or device are not permitted
• Bonuses are generally valid for 30 days from the date of issue
• Cashback offers apply to net losses only
• The referral bonus is credited after the referred new user makes their first deposit

Attempting to withdraw without meeting bonus requirements will result in the bonus being forfeited. Withdrawals from bonus balance are not permitted before the rollover is completed. For full bonus terms Rewards Page available.

The rules governing financial transactions on Daraz Pala are detailed below:

• Minimum deposit: ৳200; maximum deposit: determined by account tier
• Minimum withdrawal: ৳500
• Withdrawal processing time: 15 minutes up to a maximum of 24 hours
• Accepted payment methods: bKash, Nagad, Rocket, Bank Transfer
• The withdrawal method must match the deposit method used
• Daily withdrawal limits apply based on account tier

Withdrawals may be put on hold if account verification is incomplete. Daraz Pala may request additional documentation to verify suspicious transactions. If money laundering or fraud is suspected, the account will be suspended for the duration of the investigation.

The following rules must be strictly followed for all betting activity on Daraz Pala:

• The minimum stake per bet is ৳20
• Once a bet is confirmed, it cannot be cancelled or changed
• Pre-match bets are accepted up until the scheduled start time of the match
• Odds may change during live betting; the odds at the time the bet is confirmed will apply
• Daraz Pala reserves the right to void any bets placed at incorrect odds due to a technical error
• If a match is abandoned or cancelled, the stake will be refunded
• If match fixing is detected, all related bets will be voided

In accumulator or multi bets, if one leg is voided, the remaining legs will be calculated at odds of 1. Daraz Pala reserves the right to cap maximum winnings under exceptional circumstances. For more details on betting disputes, On the match odds page available.

The following activities are strictly prohibited on Daraz Pala and will result in account closure:

• Creating or operating multiple accounts
• Bonus abuse or bonus arbitrage
• Participation in match-fixing or any form of sports corruption
• Placing bets using bots, scripts, or automated software
• Money laundering or illegal fund processing
• Attempting to hack, phish, or compromise the platform's security
• Stealing or misusing another user's account credentials
• Providing false information to mislead Daraz Pala staff

Daraz Pala reserves the right to suspend or close an account under the following circumstances:

• In the event of a Terms & Conditions violation, immediate action will be taken
• Failure to verify identity or providing false information
• Accounts that have been inactive for an extended period (no login for more than 12 months)
• Upon court order or at the request of a regulatory authority

Users may also request account closure at any time. The process will be completed within 7 business days of the request. All pending bets must be settled and any valid withdrawals processed before the account is closed.

Daraz Pala places responsible betting at the top of its priorities. We believe betting is for entertainment — not a solution to financial problems.

• Users can set daily, weekly, or monthly deposit limits
• A cooling-off period of anywhere between 24 hours and 6 months can be requested
• Permanent self-exclusion is available — request it at any time to have your account closed indefinitely
• Daraz Pala will actively offer support if problematic betting behaviour is detected

For more information, visit our Responsible Gaming Page View

Daraz Pala is committed to protecting your personal data. By using the platform, you agree to our Privacy Policy.

• Personal information is used solely for service delivery and verification purposes
• Your data is never shared with third parties — except where required by law
• All data is protected with SSL encryption
• Users may request to view or delete their personal information

For more information, visit our Privacy Policy Page View

For any dispute with Daraz Pala, please follow the steps below:

• Contact our customer support first — most issues are resolved within 48 hours
• If the issue remains unresolved, submit a formal complaint to support@darazpala.com
• Daraz Pala will respond in writing within 7 business days
• If both parties cannot reach an agreement, the matter will be resolved through neutral mediation

Daraz Pala reserves the right to update these Terms & Conditions at any time. Users will be notified in advance of any significant changes via email or SMS.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms. We recommend checking this page regularly.

For any questions or disputes regarding the Terms & Conditions, please contact the Daraz Pala support team:

• Email: support@darazpala.com
• Live Chat: Active 24/7, with support available in Bengali
• Average response time: within 3 minutes